Returns & Exchanges
We want you to feel confident and empowered in your Bluebella lingerie, which is why we offer a 30-day return window for all unworn items with original tags and hygiene seals intact. Please note that for health and safety reasons, certain intimate items cannot be returned if the packaging has been opened.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene strips remain attached and undamaged.
Generate Shipping Label
Download and print your prepaid return shipping label from the portal and securely attach it to the outside of your package.
Drop Off and Track
Take your parcel to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing